The sector, which includes IT development, data analytics, automation, cybersecurity, shared services and customer experience operations, now employs more than 175,000 people. Recent industry reports point to strong growth supported by investments in robotics, AI solutions and cloud technologies. The number of software robots in Czech service centres continues to rise at double digit rates, which is improving productivity and enabling companies to operate at a highly competitive cost level.

This trend is visible across the country, with Prague, Brno and Ostrava serving as the main hubs for digital service innovation. Many global firms use Czechia as a base for high value work such as data engineering, development, digital transformation consulting, finance analytics and multilingual service operations. The talent pool is supported by strong technical universities, a high level of English proficiency and an economy deeply connected to European and global supply chains.

For UK companies this development offers several practical benefits. Firms looking to build or expand their nearshoring capabilities can access skilled teams in similar time zones with strong experience in digital transformation. Companies that need support in software development, cybersecurity, AI and automation can find Czech partners with proven delivery capacity. At a time when the UK continues to face talent shortages in key digital fields, Czechia represents a reliable and scalable source of expertise.

The growth of digital business services also highlights something broader. Czechia is not only an advanced manufacturing economy. It is increasingly an innovative country across sectors. The same environment that supports world class automotive engineering and industrial R&D is now driving strong performance in digital technology, fintech, life sciences and creative industries.

Our CzechTrade London office can help you navigate the burgeoning Czech technology landscape and find the right partner for your business. You can get in touch via london@czechtrade.gov.cz.

Source: European Business Services Association

Prepared by the CzechTrade London team.